Your trusted tribe—here with openness and respect, providing the right support when you need it
Welcome to The Care Tribe!
Your Independent Support Coordination and Recovery Coach Service
The Care Tribe is a independent, NDIS-registered Support Coordination and Recovery Coach provider. We are committed to guiding participants through their plans with a focus on clarity, confidence, and empowering self-determination.
Your Independent Support Coordination and
Recovery Coach Service
We offer Support Coordination: Level 2 and Specialist Support Coordination: Level 3 and Psychosocial Recovery Coaching across Victoria and Queensland.
Our team has extensive knowledge of disability and works with individuals with Intellectual, Cognitive, Neurological, Sensory, Physical, Psychosocial conditions. We take the time to understand how your disability affects your daily life so we can work with you to find tailored support that meets your needs
As an independent provider, we work with you to understand how you can self direct your support ensuring you have a true choice and control over the support you receive. We pride ourselves on providing you with the the right level of coordination and assistance based on your individual needs.
We are committed to working with individuals who have limited support networks and have strong links and understanding of the role of alternate decision makers such as the Office of Public Guardian and financial administrators.
We have a strong background working with indigenous communities and can support the needs of individuals from culturally and linguistically diverse (CALD) backgrounds whist remaining culturally respectful and responsive to the health beliefs and practices to people of different cultures helping to connect them with local communities, overcome barriers and access mainstream services.
We celebrate diversity and honour differences.
Support Coordination: Level 2
We can assist you with:
- Understanding Your Plan: Breaking down your NDIS plan so it’s clear and easy to use.
- Connecting You with Supports: Linking you to the right services and resources to meet your needs.
- Identifying the Supports That Work for You: Working together to shape how you want support delivered.
- Setting Up Your Supports: Getting the right supports in place, including support for you and your family through NDIS and other mainstream services.
- Refining Your Support: Offering guidance as you grow with your plan and your needs change.
- Support during difficult times: Helping you plan, prevent, and respond to challenges.
- Building Capacity: Developing skills and resilience within your support network to navigate the NDIS and work effectively with your service providers.
- Reporting to the NDIA: Ensuring the NDIA understands your individual needs.
Specialist Support Coordination: Level 3
We can assist you with:
- Understanding Your Plan: Breaking down the NDIS plan and so it’s clear and easy to use.
- Designing Support Approaches: Tailoring support strategies to meet your individual needs.
- Establishing Supports: Putting the right supports in place and helping to ensure your NDIS supports are working with any community and mainstream services.
- Coaching, Refining, Reflecting: Helping your and your support network adjust and refine their approach so you can get the best outcomes.
- Targeted Support Coordination: Focusing on your specific support needs.
- Support during challenging times: Helping you and your supports plan, prevent and respond to challenges.
- Addressing Complex Barriers: Supporting you to tackle the obstacles preventing successful plan implementation.
- Designing a Complex Service Plan: Creating a comprehensive plan with all stakeholders involved.
- Building Capacity and Resilience: Strengthening your ability to manage and navigate supports.
- Reporting to the NDIA: Ensuring the NDIA understands your individual needs.
Psychosocial Recovery Coaching
We can assist you with:
- Exploring your Recovery Needs: Work with you to identify what recovery looks like and what supports can help achieve a full life.
- Staying Connected Through Challenges: Support and ongoing engagement, especially during times of increased mental health needs.
- Coordinating Mental Health Supports: Link with mental health services and other community supports.
- Building Capacity and Resilience: Developing skills and confidence to manage mental health and navigate the NDIS
- Support Informed by Experience: Delivered by workers with lived and/or professional experience in mental health
- Working Collaboratively: Engage with families, carers, and services to design and coordinate effective support.
- Using NDIS Plans Effectively: Provide guidance on how to make the most of funded supports.
Enquire today
Providing an independent support coordination service to participants requiring assistance to build their capacity and networks with the aim of greater choice, control and independence in maintaining their personal lifestyle choices.
Providing an independent support coordination service to participants requiring assistance to build their capacity and networks with the aim of greater choice, control and independence in maintaining their personal lifestyle choices.
NDIS Registration Number: 4050029186
Meet Our Tribe
Natalie, Founder and Director
2013 was a turning point in my career, I was working in the Aged Care and Disability sector and I discovered a passion for helping people and assisting them to reach their goals. It was with this passion I founded The Care Tribe to bring like minded professionals together to assist participants to have clarity, confidence and self determination of their NDIS supports.
Everyone’s journey is different; no two people are the same, no two paths that are travelled should be the same. Sometimes you just need help with which direction to take, a hand to guide you and the support to be able to travel that path, knowing you are not alone. Being invited into someone’s life and welcomed into their home is a great privilege, and one that is always treated with the utmost respect. I will work with you to create a service program tailored to suit your needs and circumstances.
Contact me today to find out how The Care Tribe can assist you.
Gina
Support Coordinator
Northern Suburbs of Melbourne
Since 2010, I have had the privilege of working along side people who live with a disability. I developed a strong understanding of care coordination, mediation and support for individuals and families.
Since September 2020, I embarked on the support coordinator role. My support will assist you to build skills you need to understand, implement and use your plan.
I will work with you to ensure your choice of supports are used to increase your capacity to maintain relationships, manage service deliveries, live more independently and to be included in your community.
Maria
Support Coordinator
North Melbourne
I have vast experience and knowledge with psychosocial and physical disabilities, ADS, ABI and have a background in Human Resources. I’ve spent most of my working life dealing with different types of people and have always supported people using a person-centred approach.
My key focus as a Support Coordinator, is to engage with my clients and help them understand and implement their NDIS plans. I assist my clients to build their capacity to connect with informal, community and funded supports in line with actual goals and objectives. My role is also to ensure the participant understands that they have total choice and control with their NDIS plan. I ensure the participant has a mix of supports, who assist to increase capacity to maintain relationships, live independently and be part of a community. The participants I engage with vary from low – high functioning to more complex needs.
Working as a support coordinator, I am genuinely passionate about ensuring my participants have access to the supports and funding they need. Having a lived experience of PTSD and a long journey to recovery has allowed me to move towards helping people in need. The work I do now gives me the greatest joy and satisfaction; helping participants on the NDIS to live their best life.
Georgia
Support Coordinator/ Psychosocial Recovery Coach
South East Melbourne
I am passionate about helping participants feel confident in their choices and build a support system that truly works for them. My background is in Specialist Forensic Disability Accommodation as a Support Worker and Team Leader, I specialise in supporting participants with psychosocial disabilities and/or contact with the criminal justice system.
I have qualifications in criminology, justice, and mental health, which helps me brings a well-rounded and person-centered approach to my work.
I believe that disability does not mean inability, and my role is to empower participants to take charge of their supports. Whether it’s through clear communication, regular check-ins, or advocating for their needs, I’m here to ensure every person I work with feels heard, supported, and in control of their NDIS journey.
What makes a great Support Coordinator?
For me, a great Support Coordinator is someone who truly listens, works with participants (not just for them), and helps them make informed decisions with confidence. If you’re looking for someone who’s organised, compassionate, and loves to help others and make a difference in your life, I’d love to be part of your journey!
Mel
Support Coordinator/ Specialist Support Coordinator
Gympie Region from Maryborough to Kandanga including Cooloola Cove, Rainbow Beach, Tin Can Bay and as far West as Goomeri, Queensland.
I have been working in the disability and mental health space since 2019, helping participants and their families navigate the NDIS and find the right supports to fit their needs. With a background in mental health support work and a Bachelor in Counselling, I bring strong communication skills, a deep understanding of support services, and a passion for empowering people to take control of their plans.
Why are you so passionate about being a Support Coordinator?
What I love most about my role is being part of someone’s journey toward greater independence. My goal is to make the process smoother, clearer, and less intimidating. Whether it’s coordinating supports, problem-solving challenges, or simply being there to listen, I’m here to help participants feel confident and in charge of their life.
I always tell people—this is your NDIS plan, and you get to decide how it works for you. If you ever need help navigating please reach out!
Renae
Support Coordinator/ Specialist Support Coordinator/ Psychosocial Recovery Coach
Atherton Tablelands region from Mareeba to Ravenshoe and surroundings including Kuranda, Far North Queensland.
I have over a decade of experience in the NDIS, I bring a deep understanding of remote and culturally diverse communities to my work as a Support Coordinator, Specialist Support Coordinator, and Psychosocial Recovery Coach. I have worked with remote Indigenous communities in Western Australia and Far North Queensland and most recently have spent 4.5 years as a Disability Services Manager for an Indigenous organisation. This experience that has shaped my approach to delivering culturally safe, person-centred support.
I hold a Diploma in Mental Health and I’m passionate about helping people take control of their NDIS journey—supporting them to build independence, confidence, and strong connections with the right services. I believe in being organised, proactive, and always person-focused, with a strong commitment to listening, advocacy, and empowering participants to be heard and make informed choices.
Whether it’s navigating complex systems, preparing for plan reviews, or problem-solving in real time, I’m here to ensure every participant has a voice and a clear path forward.
What’s one thing you wish every participant knew about using their NDIS plan?
You have choices—and you can change services if you’re not happy. It’s your plan, and your voice matters.
Anastasia
Support Coordinator
South East Coast QLD
My name is Anastasia and I have been providing support coordination to participants since 2018. I specialise in helping those on the NDIS for psycho-social disability and/or neuro-developmental disorders.
I have always worked in health in various spaces, such as fitness, health coaching, teaching health and even the corporate world. However, the last 6 years since completing my degree in health sciences (psychology & family/society health), my focus has been on community and mental health. I enjoy helping people with their mental health and advocating for those who have lost their voice. I like being able to share my knowledge of the NDIS to help people better understand their plans and help build their capacity so they feel capable and confident in their decision making. I feel my diverse background in health makes me a great support coordinator as I can creatively think outside the box of what supports may look like for you. I come from a place of genuine care and empathy and want to make a difference in peoples lives. My approach in supporting you is by using a person-centered, strength-based approach to help empower you to make the best decisions when it comes to what you deem as support. This means, what is best for you, is decided by you, but supported with my knowledge of the NDIS.
On a personal level, I am married and a mother to both a teenager and almost a toddler. My life has also had its moments of adversity, so I know only too well how trauma can impact us and how the right support network can really make a positive difference.
Travis
Support Coordinator/ Specialist Support Coordinator
Melbourne Metro, Shepparton and Bass Coast, Victoria
I bring a broad range of skills and experience to my role as a Support Coordinator and Specialist Support Coordinator, with a strong focus on connection, advocacy, and making a real difference in people’s lives. With qualifications in Youth Work and Alcohol & Other Drugs, as well as hands-on experience in mental health advocacy, justice, and complex support needs, I’m passionate about supporting participants through life’s challenges.
As a proud LGBTQIA+ member and long-time community advocate, inclusion and social change are at the heart of what I do. I believe in building strong, trusting relationships with the people I support and ensuring they feel heard, empowered, and well-informed about their options.
My goal is to be a reliable and proactive support, helping to create a cohesive and effective support network tailored to each participant’s unique needs. Whether it’s problem-solving, advocacy, or preparing for plan reviews, I’m committed to ensuring the best possible outcomes for those I work with.
If you’re looking for a Support Coordinator who genuinely cares, listens, and is ready to go above and beyond for you, I’m here to help!
What’s one thing you wish every participant knew about using their NDIS plan?
If you are ever unsure of a planning decision in your plan; you, your nominee or authorised person (support coordinator or person/s with active consent) can always submit a participant information access (PIA) request online which can provide you with the planning decisions of the current supports.
Lita
Support Coordinator/ Specialist Support Coordinator
Northern suburbs of Melbourne and willingness to travel if required
Hi, I’m Lita! My journey in disability support began in holiday respite services in England, where I saw firsthand the impact of quality support. I have a Bachelor in Applied Science (Disability) and supported children, teenagers and adults in their home, disability accommodation, adult day activity programs and respite. This has given me practical experience that I bring to my Support Coordination role. I have experience supporting people with physical disabilities, Acquired Brain Injury, Autism, chronic mental health and neurological degenerative conditions including Parkinson’s Disease, Multiple Sclerosis and Huntington’s Disease.
I believe a great support coordinator needs NDIS know-how, problem-solving skills, and a good sense of humour! Navigating the system can be tricky, but working together, we can create real, meaningful outcomes.
What are you passionate about in regard to Support Coordination and why?
I love supporting people to achieve their goals with creativity. It is an honour to be trusted to learn about your life, and being able to use my knowledge and skills. Just a few things I’ve supported people with disabilities to achieve are becoming a public speaker, becoming qualified as a Fitness Coach, leaving a domestic violence relationship, accepting support so that their life became healthier and safer, and choosing supports and where to live as their degenerative condition deteriorated.
Please feel free to request having a chat with me to see if I’m the right Support Coordinator for you.
Amanda
Support Coordinator/ Specialist Support Coordinator
Local Government Areas of Whittlesea, Banyule, Nillumbik, Darebin, Hume in Victoria.
Hi I’m Amanda!
I bring over 25 years of experience in the Disability and Community Services sector, with a strong commitment to connection, empowerment, and achieving meaningful outcomes. With qualifications in Community Sector Management, Disability Services, Training & Assessment, and Community Services, I have a well-rounded understanding of the NDIS and mainstream services.
Since stepping into the Support Coordination role in 2020 I have worked alongside participants with intellectual and physical, neurological and complex disability. I have supported participants to access essential services, including Specialist Disability Accommodation, Supported Independent Living, Short- and Medium-Term Accommodation, and Individualised Living Options. My approach is person-first, ensuring you feel supported and in control of your journey.
I’m passionate about breaking down barriers and creating opportunities for people with disabilities to lead fulfilling, engaged lives. Disability can impact anyone at any time, and I believe that everyone deserves to be included, valued, and supported within their community.
If you’re looking for a Support Coordinator who listens, advocates, and is committed to making a difference, I’m here to help!
What’s one thing you wish every participant knew about Support Coordination?
You deserve a support system that truly works for you. Let’s work together to make sure your plan meets your needs in the best possible way!
To read Amanda’s Linkedin profile click here – https://www.linkedin.com/in/amanda-steenkamp-b198a51a3/
Our Mission
Our Mission at The Care Tribe is to provide choices for participants, their families by delivering a high quality, flexible service that promotes independence.
Our Vision
Our Vision is to provide a service where people with disabilities are given the opportunity to set their own goals, whilst providing the support required to help them achieve those milestones.
Our Values
The Care Tribe was founded on the following core values:
Quality
Providing an exceptional individualised care service
Empathy
Understanding and adapting to the individual requirements of our clients
Passion
To provide an exceptional service driven by our mission and vision
Accountability
Reliability and personal responsibility for services provided
Become an Independent Support Coordinator
Come and join our tribe!
Focus on What Matters! Your participants and delivering high quality care, let us support your compliance and admin.
Flexible Work Model! Choose a caseload and schedule that suits your lifestyle, with competitive revenue splits that ensure fair compensation and no requirement to become a registered provider.
Clients aligned with your expertise and skillset because we know that when you’re aligned with the right participants, you can make the biggest impact.
Grow Your Skills! Access resources, training, and networking opportunities to continue to build your expertise.
Our Contractor Model Offers
Option 1: Exclusive Contractor
As an exclusive contractor with The Care Tribe, you’ll receive full support with compliance, admin, participant matching that align with your skills, expertise, and passion, making your work more fulfilling and impactful, caseload management and more enabling you to focus on providing quality support to participants instead of worrying about paperwork or audits.
Option 2: Flexible Contractor
As a flexible contractor you maintain greater autonomy to manage your own independent caseload while committing to a minimum of 10 billable hours per week to the Care Tribe. You’ll also benefit from support with compliance and billing for your Agency Managed participants, eliminating the hassle of independent NDIS registration.