Your trusted tribe—here with openness and respect, providing the right support when you need it
Welcome to The Care Tribe:
Independent Support Coordination Service
The Care Tribe is a independent, NDIS-registered Support Coordination provider. We are committed to guiding participants through their plans with a focus on clarity, confidence, and empowering self-determination.
Support Coordination Service
We offer Support Coordination: Level 2 and Specialist Support Coordination: Level 3 across Victoria and Queensland.
Our team has extensive knowledge of disability and works with individuals with Intellectual, Cognitive, Neurological, Sensory, Physical, Psychosocial conditions. We take the time to understand how your disability affects your daily life so we can work with you to find tailored support that meets your needs
As an independent provider, we work with you to understand how you can self direct your support ensuring you have a true choice and control over the support you receive. We pride ourselves on providing you with the the right level of coordination and assistance based on your individual needs.
We are committed to working with individuals who have limited support networks and have strong links and understanding of the role of alternate decision makers such as the Office of Public Guardian and financial administrators.
We have a strong background working with indigenous communities and can support the needs of individuals from culturally and linguistically diverse (CALD) backgrounds whist remaining culturally respectful and responsive to the health beliefs and practices to people of different cultures helping to connect them with local communities, overcome barriers and access mainstream services.
We celebrate diversity and honour differences.
Support Coordination: Level 2
We can assist you in:
- Understanding Your Plan: Breaking down your NDIS plan so it’s clear and easy to use.
- Connecting You with Supports: Linking you to the right services and resources to meet your needs.
- Identifying the Supports That Work for You: Working together to shape how you want support delivered.
- Setting Up Your Supports: Getting the right supports in place, including support for you and your family through NDIS and other mainstream services.
- Refining Your Support: Offering guidance as you grow with your plan and your needs change.
- Support during difficult times: Helping you plan, prevent, and respond to challenges.
- Building Capacity: Developing skills and resilience within your support network to navigate the NDIS and work effectively with your service providers.
- Reporting to the NDIA: Ensuring the NDIA understands your individual needs.
Specialist Support Coordination: Level 3
- Understanding Your Plan: Breaking down the NDIS plan and so it’s clear and easy to use.
- Designing Support Approaches: Tailoring support strategies to meet your individual needs.
- Establishing Supports: Putting the right supports in place and helping to ensure your NDIS supports are working with any community and mainstream services.
- Coaching, Refining, Reflecting: Helping your and your support network adjust and refine their approach so you can get the best outcomes.
- Targeted Support Coordination: Focusing on your specific support needs.
- Support during challenging times: Helping you and your supports plan, prevent and respond to challenges.
- Addressing Complex Barriers: Supporting you to tackle the obstacles preventing successful plan implementation.
- Designing a Complex Service Plan: Creating a comprehensive plan with all stakeholders involved.
- Building Capacity and Resilience: Strengthening your ability to manage and navigate supports.
- Reporting to the NDIA: Ensuring the NDIA understands your individual needs.
Enquire today
Providing an independent support coordination service to participants requiring assistance to build their capacity and networks with the aim of greater choice, control and independence in maintaining their personal lifestyle choices.
Providing an independent support coordination service to participants requiring assistance to build their capacity and networks with the aim of greater choice, control and independence in maintaining their personal lifestyle choices.
NDIS Registration Number: 4050029186
Meet Our Tribe
Natalie, Founder and Director
2013 was a turning point in my career, I was working in the Aged Care and Disability sector and I discovered a passion for helping people and assisting them to reach their goals. It was with this passion I founded The Care Tribe to bring like minded professionals together to assist participants to have clarity, confidence and self determination of their NDIS supports.
Everyone’s journey is different; no two people are the same, no two paths that are travelled should be the same. Sometimes you just need help with which direction to take, a hand to guide you and the support to be able to travel that path, knowing you are not alone. Being invited into someone’s life and welcomed into their home is a great privilege, and one that is always treated with the utmost respect. I will work with you to create a service program tailored to suit your needs and circumstances.
Contact me today to find out how The Care Tribe can assist you.
Gina
Northern Suburbs Melbourne
Since 2010, I have had the privilege of working along side people who live with a disability. I developed a strong understanding of care coordination, mediation and support for individuals and families.
Since September 2020, I embarked on the support coordinator role. My support will assist you to build skills you need to understand, implement and use your plan.
I will work with you to ensure your choice of supports are used to increase your capacity to maintain relationships, manage service deliveries, live more independently and to be included in your community.
Maria
North Melbourne
Support Coordinator, NDIS Psychosocial, ADS, ABI’s and Physical Disabilities (with a background in Human Resources)
I have vast experience and knowledge with psychosocial and physical disabilities, I’ve spent most of my working life dealing with different types of people and have always supported people using a person-centred approach.
My key focus as a Support Coordinator, is to engage with my clients and help them understand and implement their NDIS plans. I assist my clients to build their capacity to connect with informal, community and funded supports in line with actual goals and objectives. My role is also to ensure the participant understands that they have total choice and control with their NDIS plan. I ensure the participant has a mix of supports, who assist to increase capacity to maintain relationships, live independently and be part of a community. The participants I engage with vary from low – high functioning to more complex needs.
Working as a support coordinator, I am genuinely passionate about ensuring my participants have access to the supports and funding they need. Having a lived experience of PTSD and a long journey to recovery has allowed me to move towards helping people in need. The work I do now gives me the greatest joy and satisfaction; helping participants on the NDIS to live their best life.
Georgia
South East Melbourne
I am passionate about helping participants feel confident in their choices and build a support system that truly works for them. My background is in Specialist Forensic Disability Accommodation as a Support Worker and Team Leader, I specialise in supporting participants with psychosocial disabilities and/or contact with the criminal justice system.
I have qualifications in criminology, justice, and mental health, which helps me brings a well-rounded and person-centered approach to my work.
I believe that disability does not mean inability, and my role is to empower participants to take charge of their supports. Whether it’s through clear communication, regular check-ins, or advocating for their needs, I’m here to ensure every person I work with feels heard, supported, and in control of their NDIS journey.
What makes a great Support Coordinator?
For me, a great Support Coordinator is someone who truly listens, works with participants (not just for them), and helps them make informed decisions with confidence. If you’re looking for someone who’s organised, compassionate, and loves to help others and make a difference in your life, I’d love to be part of your journey!
Anastasia
South East Coast QLD
My name is Anastasia and I have been providing support coordination to participants since 2018. I specialise in helping those on the NDIS for psycho-social disability and/or neuro-developmental disorders.
I have always worked in health in various spaces, such as fitness, health coaching, teaching health and even the corporate world. However, the last 6 years since completing my degree in health sciences (psychology & family/society health), my focus has been on community and mental health. I enjoy helping people with their mental health and advocating for those who have lost their voice. I like being able to share my knowledge of the NDIS to help people better understand their plans and help build their capacity so they feel capable and confident in their decision making. I feel my diverse background in health makes me a great support coordinator as I can creatively think outside the box of what supports may look like for you. I come from a place of genuine care and empathy and want to make a difference in peoples lives. My approach in supporting you is by using a person-centered, strength-based approach to help empower you to make the best decisions when it comes to what you deem as support. This means, what is best for you, is decided by you, but supported with my knowledge of the NDIS.
On a personal level, I am married and a mother to both a teenager and almost a toddler. My life has also had its moments of adversity, so I know only too well how trauma can impact us and how the right support network can really make a positive difference.
Travis
Melbourne Metro, Shepparton and Bass Coast, Victoria
I bring a broad range of skills and experience to my role as a Support Coordinator and Specialist Support Coordinator, with a strong focus on connection, advocacy, and making a real difference in people’s lives. With qualifications in Youth Work and Alcohol & Other Drugs, as well as hands-on experience in mental health advocacy, justice, and complex support needs, I’m passionate about supporting participants through life’s challenges.
As a proud LGBTQIA+ member and long-time community advocate, inclusion and social change are at the heart of what I do. I believe in building strong, trusting relationships with the people I support and ensuring they feel heard, empowered, and well-informed about their options.
My goal is to be a reliable and proactive support, helping to create a cohesive and effective support network tailored to each participant’s unique needs. Whether it’s problem-solving, advocacy, or preparing for plan reviews, I’m committed to ensuring the best possible outcomes for those I work with.
If you’re looking for a Support Coordinator who genuinely cares, listens, and is ready to go above and beyond for you, I’m here to help!
What’s one thing you wish every participant knew about using their NDIS plan?
If you are ever unsure of a planning decision in your plan; you, your nominee or authorised person (support coordinator or person/s with active consent) can always submit a participant information access (PIA) request online which can provide you with the planning decisions of the current supports.
Our Mission
Our Mission at The Care Tribe is to provide choices for participants, their families by delivering a high quality, flexible service that promotes independence.
Our Vision
Our Vision is to provide a service where people with disabilities are given the opportunity to set their own goals, whilst providing the support required to help them achieve those milestones.
Our Values
The Care Tribe was founded on the following core values:
Quality
Providing an exceptional individualised care service
Empathy
Understanding and adapting to the individual requirements of our clients
Passion
To provide an exceptional service driven by our mission and vision
Accountability
Reliability and personal responsibility for services provided
Become an Independent Support Coordinator
Come and join our tribe!
Focus on What Matters! Your participants and delivering high quality care, let us support your compliance and admin.
Flexible Work Model! Choose a caseload and schedule that suits your lifestyle, with competitive revenue splits that ensure fair compensation and no requirement to become a registered provider.
Clients aligned with your expertise and skillset because we know that when you’re aligned with the right participants, you can make the biggest impact.
Grow Your Skills! Access resources, training, and networking opportunities to continue to build your expertise.
Our Contractor Model Offers
Option 1: Exclusive Contractor
As an exclusive contractor with The Care Tribe, you’ll receive full support with compliance, admin, participant matching that align with your skills, expertise, and passion, making your work more fulfilling and impactful, caseload management and more enabling you to focus on providing quality support to participants instead of worrying about paperwork or audits.
Option 2: Flexible Contractor
As a flexible contractor you maintain greater autonomy to manage your own independent caseload while committing to a minimum of 10 billable hours per week to the Care Tribe. You’ll also benefit from support with compliance and billing for your Agency Managed participants, eliminating the hassle of independent NDIS registration.